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Legal

Terms of Service

Last updated: March 14, 2026

These Terms of Service ("Terms") govern your use of Return2Target, a product of CAP Creative Solutions ("we," "us," or "our"), accessible at return2target.com. By creating an account or using the service, you agree to these Terms.

1. Description of Service

Return2Target is a web-based after action review (AAR) platform that allows organizations to collect anonymous feedback from team members and generate structured debrief reports. The service is intended for use by fire departments, EMS agencies, nonprofits, emergency management organizations, and similar teams.

2. Accounts and Eligibility

You must be at least 18 years old and have the authority to represent your organization to create an account. You are responsible for maintaining the security of your login credentials and for all activity under your account.

One account is created per organization. You must provide accurate information during signup and keep it current.

3. Acceptable Use

You agree to use Return2Target only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the service for any illegal activity or to violate any applicable laws or regulations
  • Submit false, harmful, or malicious content through feedback forms
  • Attempt to reverse-engineer, hack, or disrupt the service or its infrastructure
  • Use the service to collect feedback in a manner that violates the privacy of participants
  • Share your account credentials with unauthorized users
  • Use automated tools to scrape or abuse the service

4. Subscription Plans and Payment

Return2Target offers both free and paid subscription plans. Paid plans are billed on a monthly or annual basis through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis.

Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date.

Refunds: We offer a pro-rata refund within 7 days of initial subscription purchase if you are unsatisfied. After 7 days, subscriptions are non-refundable. Contact capcreativesolutions@gmail.com to request a refund.

We reserve the right to change pricing with 30 days' notice to active subscribers.

5. Your Data and Content

You retain ownership of all data you submit to Return2Target, including event information, submissions, and generated reports. By using the service, you grant CAP Creative Solutions a limited license to store and process your data solely to provide the service.

You are responsible for ensuring that your use of the platform complies with any applicable privacy laws governing the feedback you collect from your team members.

6. AI-Generated Reports

Return2Target uses AI (Anthropic Claude) to generate after action reports from submitted feedback. Generated reports are provided as a starting point for review and should not be treated as professional, legal, medical, or safety advice. You are responsible for reviewing AI-generated content before distributing it to leadership or stakeholders. We make no warranty regarding the accuracy or completeness of generated reports.

7. Service Availability

We strive to maintain reliable service but do not guarantee 100% uptime. The service is provided "as is" and we reserve the right to perform maintenance, make changes, or discontinue features with reasonable notice. We are not liable for any losses resulting from service interruptions.

8. Limitation of Liability

To the fullest extent permitted by law, CAP Creative Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Return2Target, including but not limited to loss of data, loss of revenue, or decisions made based on generated reports. Our total liability to you for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim.

9. Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the service in a manner harmful to others or to the platform. Upon termination, you may request an export of your data within 30 days by contacting us.

10. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of Return2Target shall be resolved in the courts of Texas.

11. Changes to These Terms

We may update these Terms from time to time. We will notify active users of material changes by email at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms? Contact us at:

CAP Creative Solutions
capcreativesolutions@gmail.com

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